At ElevenTrust, we prioritize transparency and compliance, ensuring our clients understand the potential risks associated with trading virtual assets. Cryptocurrency markets are highly volatile, unregulated in many jurisdictions, and subject to significant risks that every trader should be aware of before engaging in transactions. By using ElevenTrust’s services, clients acknowledge that they fully understand and accept these risks.
Cryptocurrencies are known for their extreme price fluctuations due to market demand, liquidity, regulatory actions, and macroeconomic events. The value of digital assets can change rapidly, leading to substantial profits or losses in a short period. ElevenTrust is not responsible for any financial losses resulting from market volatility.
The legal status and regulations surrounding cryptocurrencies vary by country and may change unexpectedly. ElevenTrust operates in compliance with the United Arab Emirates (UAE) Virtual Assets Regulatory Authority (VARA) and the Central Bank of the UAE (CBUAE). However, clients are responsible for understanding and complying with local laws in their own jurisdiction. Changes in regulations may affect liquidity, transaction costs, and even the ability to trade certain assets.
While ElevenTrust implements industry-leading security protocols, including multi-layer encryption, KYC/AML verification, and fraud detection systems, cryptocurrency transactions remain vulnerable to:
- Cyberattacks, hacking, and security breaches
- Phishing scams and fraud
- Loss of private keys or wallet access
Users are responsible for safeguarding their wallet credentials and personal information. ElevenTrust is not liable for losses due to negligence or security breaches beyond our control.
Certain cryptocurrencies may have low liquidity, making it difficult to execute transactions at the desired price. Large orders may impact market prices, leading to slippage and unexpected price changes. ElevenTrust ensures access to deep liquidity pools, but cannot guarantee order execution at a specific price.
Cryptocurrency transactions are irreversible once confirmed on the blockchain. Errors in wallet addresses, incorrect transaction details, or sending funds to the wrong recipient may result in permanent loss of assets. ElevenTrust does not have the ability to reverse or recover completed transactions.
Furthermore, processing times for deposits and withdrawals may vary based on network congestion, security verifications, and banking delays (for fiat transactions via SEPA/SWIFT). Clients should plan accordingly for potential settlement delays.
ElevenTrust facilitates transactions through third-party financial institutions, payment processors, and cryptocurrency exchanges. Delays, disputes, or failures on the part of these entities may impact trade execution and fund settlement. We work only with regulated financial partners to minimize risk, but users should be aware that external factors can affect service reliability.
ElevenTrust is not liable for losses resulting from force majeure events, including but not limited to:
- Government actions or regulatory crackdowns
- Banking restrictions or policy changes
- Economic crises or political instability
- Natural disasters, power outages, or infrastructure failures
In such cases, ElevenTrust reserves the right to suspend or delay services to ensure compliance with legal and security requirements.
Unlike traditional banking institutions, crypto transactions are not insured by any government or financial authority. Funds held in digital wallets are not covered by deposit protection schemes. Clients assume full responsibility for managing their risk exposure.
By using ElevenTrust’s services, clients confirm that they have read, understood, and accepted the risks outlined in this disclosure statement. ElevenTrust does not provide financial, legal, or tax advice. It is strongly recommended that users consult with professional advisors before engaging in cryptocurrency trading.
If you have any questions regarding these risks, please contact our support team at [email protected].

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